A default label printer is selected automatically when printing labels. You can set a general default or choose a personal default to override it.
To set the general default printer:
- Navigate to the Printer Settings screen. This is found under Setup, under the Labels and Clipboards section.
- Click inside the Printer Settings panel. This opens the printer settings form.
- Select the required printer from the Default Printer For Device dropdown.
- The dropdown lists the available installed printers.
- Select Submit to save the chosen printer.
To set your personal default printer:
- Navigate to the Personal Settings screen. This is done by selecting the person icon at the top right of the page.
- Select the Automatic Label Printing pane near the bottom of the page. This opens the Printer Settings panel.
- Select the required printer from the Default Printer Override For Device dropdown.
- The dropdown lists the same printers as the general printer settings.
- Your personal default overrides the general default when printing labels.
- Select Submit to save the chosen printer.
If the printer settings do not load:
- Check that the IsoStock Cloud Utility service is correctly configured and running.
- On the Printer Settings screen, an error message will be displayed and the page will be empty.
- In Personal Settings, Default Printer Override For Device will appear red with Failed to load. Selecting the pane will display an error message.
- Once the service is correctly configured and running, refresh the page and select the required printer.

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